Contact Us

Get in Touch

We'd love to hear from you! Whether you have a question about your order, our products, or anything else, our team is ready to help.

📧 Email: xmj161026@gmail.com

🕐 Business Hours: Monday – Friday, 9:00 AM – 6:00 PM (PST)

We typically respond within 1–2 business days. For real-time consultation, find us on our official TikTok Live broadcast room.

Thank you for shopping with JOJO SHOP! 💅

Having an Issue with Your Order?

Please reach out to us before opening any payment dispute or claim. We are committed to resolving all issues fairly and promptly — most problems can be solved within 24–48 hours once you contact us directly.

We appreciate your patience and trust! 🙏